5.9 Undo can only be executed by the same user who previously set the attribute (NMVS_NC_PCK_21)

Root cause of the error:

  • Another user has performed performed the original transaction (e.g. another pharmacy). 
End user Alert handling procedures

Pharmacy/ Hospital pharmacy/ Dispensary/ Wholesaler

FiMVO can check the pack audit trail (nmvs@fimvo.fi) if needed.

The root cause for this error must always be investigated before the pack is dispensed. If falsification is not suspected, the pack can be dispensed to the patient.

MAH / OBP

If the pharmacy / wholesaler contacts the MAH/OBP, FiMVO can be asked to review the pack audit trail (nmvs@fimvo.fi).