5.9 Undo can only be executed by the same user who previously set the attribute (NMVS_NC_PCK_21)

Root cause of the error:

  • Another user has performed performed the original transaction (e.g. another pharmacy). 
End user Alert handling procedures

Pharmacy/ Hospital pharmacy/ Dispensary/ Wholesaler

FiMVO can check the pack audit trail (nmvs@fimvo.fi) if needed.

The root cause for this error must always be investigated before the pack is dispensed. If falsification is not suspected, the pack can be dispensed to the patient.


If the pharmacy / wholesaler contacts the MAH/OBP, FiMVO can be asked to review the pack audit trail (nmvs@fimvo.fi).