Alert handling guidelines for medicines verification system has been published!

FiMVO have published a new guideline on handling the alert system: 

This is currently available only in Finnish. The English translation is in progress and will be published as soon as possible.

The guidelines describe the different alerts that arise in the medicines verification system and how to handle them from the perspective of different user groups. The document has been prepared in cooperation with stakeholders in the pharmaceutical distribution chain. The document will be updated in the future as needed and from feedback received.

Any possible feedback on these guidelines (as well as any alert oriented support queries) should be sent to nmvs@fimvo.fi.