For a pharmacy to dispense or wholesaler to distribute prescription medicines in Finland, it must be connected to the Finnish Medicines Verification System. To be allowed to use the system you must have a valid contract with FiMVO. In addition, the end user (pharmacy / hospital pharmacy / wholesaler / dispensary) must always fill in and send an access request form to FiMVO in the case of:

  • transfer of a pharmacy
  • the establishment ceases to operate
  • change in the end user's IT system
  • any other change of user information (address, telephone number etc.)

Below you will find instructions in more detail.

New account (new place of business) / Take possession of a pharmacy

  1. You can fill in the required fields directly on the pdf form (all you need is the Adobe Reader software installed in your computer) - you no longer need to print, fill in and scan the form. Please remember to fill in all the required fields (type of application and reason for additional information, company and office details, details of the company's official representative, IT service provider and lastly the name of the company representative, form filler and date completed).

English translation can be found here:

  1. Send the completed Access Request Form and a copy of your Pharmacy License to  info@fimvo.fi
     
  2. The contract is signed through a link in the email sent by FiMVO via VismaSign, a tool for electronic signatures. The signatory of the contract is the decision of the user, based on the representation rights of the organization. The contract may be signed, for example, by a pharmacist, a hospital pharmacist, or, for example, a representative of a health care district.
     
  3. Open the link in the email you receive. 
     
  4. Enter the password found at the top of the email.
     
  5. Read the document either through preview or by downloading it. In the case of subsidiary pharmacies, all pharmacies under the main pharmacy must be listed in the contract. There is no need for a separate contract for subsidiary pharmacies.
     
  6. Go to the authentication login (personal bank credentials or mobile authentication required).
     
  7. Follow the instructions in VismaSign and sign the contract.

Retire account (place of business closes permanently) / Relinquish a pharmacy (contract with FiMVO expires) / Change of software / Other change

  1. Fill in the Access Request Form to reflect the change in question in electronic format (download and save the form to your own computer first). You must complete a separate form for each subsidiary pharmacy. You can fill in the required fields directly on the pdf form (all you need is the Adobe Reader software installed in your computer) - you no longer need to print, fill in and scan the form. Please remember to fill in all the required fields (type of application and reason for additional information, company and office details, details of the company's official representative, IT service provider and lastly the name of the company representative, form filler and date completed).

English translation can be found here:

  1. Send the form(s) to info@fimvo.fi

If you have any further questions regarding the contracting procedure, please contact us at info@fimvo.fi or browse our contract Q&A