How to sign up

For a pharmacy to dispense or wholesaler to distribute prescription medicines in Finland, it must be connected to the Finnish Medicines Verification System.

To be allowed to use the system you must have a valid contract with FiMVO. In addition, the end user (pharmacy / hospital pharmacy / wholesaler / dispensary) must always fill in and send an access request form to FiMVO in order to connect to the system.

In case of a pharmacy, a copy of the pharmacy license must also be provided. In case of a wholesaler, a wholesale license must be provided.

The access request form must also be provided in the case of:

• transfer of a pharmacy
• the outlet ceases to operate
• change in the end user's IT system
• any other change of user information (address, telephone number etc.)

Below you will find instructions in more detail.

New account (new place of business) / Take possession of a pharmacy

1. Fill in the access request form electronically. Download the form below and save it on your own computer. You can fill in the required fields directly on the pdf form (all you need is the Adobe Reader software installed in your computer).  
    
   Please remember to fill in all the required fields (type of application and reason for additional information, company and office details, details of the company's official representative, IT service provider and lastly the name of the company representative, name of form filler and date completed). The form does not need to be signed. 
    
   Please note that the form must not printed, filled in by hand and scanned.  

   A separate form must be filled for each subsidiary pharmacy.  

English translation can be found here:

2. Send the completed Access Request Form and a copy of your pharmacy license or wholesale license to info@fimvo.fi
    
3. The contract is signed through a link in an email sent by FiMVO via VismaSign, a tool for electronic signatures. The signatory of the contract is the decision of the user, based on the representation rights of the organization. The contract may be signed, for example, by a pharmacist, a hospital pharmacist, or, for example, a representative of a health care district.
    
4. Open the link in the email you receive. Please note that the email might be directed into the junk mail folder.
    
5. Enter the password found at the top of the email.
    
6. Read the document either through preview or by downloading it. In the case of subsidiary pharmacies, all pharmacies under the main pharmacy must be listed in the contract. There is no need for a separate contract for subsidiary pharmacies.
    
7. Go to the authentication login (personal bank credentials or mobile authentication required).
    
8. Follow the instructions in VismaSign and sign the contract.

Retire account (place of business closes permanently) / Relinquish a pharmacy (contract with FiMVO expires) / Change of software / Other change

1. Fill in the access request form electronically. Download the form below and save it on your own computer. You can fill in the required fields directly on the pdf form (all you need is the Adobe Reader software installed in your computer).

   Please remember to fill in all the required fields (type of application and reason for additional information, company and office details, details of the company's official representative, IT service provider and lastly the name of the company representative, name of form filler and date completed). The form does not need to be signed. 
    
   Please note that the form must not printed, filled in by hand and scanned.  

   A separate form must be filled for each subsidiary pharmacy.  

English translation can be found here:

2. Send the form(s) to info@fimvo.fi

If you have any further questions regarding the contracting procedure, please contact us at info@fimvo.fi.